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客服

Visit our 支持中心 to find answers to frequently asked questions.

Send us an email with your questions. We usually respond within a few hours during our regular business hours.

Live chat with one of our helpful support team members.

Call us 7 days a week, 9:00—19:00 Eastern Time (Translations available).

US & Canada:  (888) 330-5008 (toll free)
Direct:  +1 (208) 787-4300
UK:  (020) 3287 8369
Mexico:  55 4169 2589
Australia:  (02) 8005 5729

Fax:  +1 (208) 787-4306

Facebook www.facebook.com/CityPASS
Twitter @CityPASS

City Pass, Inc.
27 Arrow Root Lane
Victor, ID 83455

Returns: To request a return on your unused CityPASS product, click here.

Brochures: Order CityPASS promotional brochures by emailing brochures@citypass.com. Please include city or cities, quantity for each city requested and your shipping address.

Groups: For group information, click here.

Donation Requests: The admission tickets included with CityPASS are owned by the attractions we serve and City Pass is not authorized to donate CityPASS tickets for charitable causes. Most of the attractions have a donation policy and we recommend contacting them directly.

Media Relations

Deborah Wakefield or Meg Heinen
mediarelations@citypass.com

Phone: (503) 292-4418
Mon-Fri, 8am-5pm PDT

Media Room

Affiliate Program

Tourism Sales and Marketing Department
tourismsales@citypass.com
27 Arrow Root Lane
Victor, ID 83455

Phone: (208) 787-4300 x106
Toll free (U.S. & Canada): (888) 330-5008 x106
Fax: (208) 787-4306
Mon-Thurs, 8am-5pm MDT

Affiliate Program information

Travel Trade Program

Annie Allen
annie@citypass.com
27 Arrow Root Lane
Victor, ID 83455

Phone: (208) 787-4300 x106
Toll free (U.S. & Canada): (888) 330-5008 x106
Fax: (208) 787-4306
Mon-Fri, 8am-5pm PDT

Travel Trade Program information

Advertising

Tess Kirkwood
tess@openjh.com
125 North Cache, 2nd Floor
Jackson, WY 83002

Phone: (307) 733-3450
Communication by e-mail preferred.