Atlanta CityPASS is rated
4.7 out of
5 by
7255.
Rated 5 out of
5
by
Rajni from
Absolutely amazing experience. Loved it kids had
I am glad that I bought “CityPASS”absolute fun and saved some bucks
Date published: 2026-03-10
Rated 1 out of
5
by
Fam traveling from
Future Buyers
Systematic Service Failures and Deceptive Advertising: A Warning for Future Buyers. I am writing this as a stark warning to other families considering the Atlanta CityPASS. My family and I traveled for five hours, with no traffic and high expectations, only to discover that the CityPASS we purchased did not match the actual service provided at the associated attractions during the March weekend.
The Reality of the Experience:
Atlanta Zoo: We were sold the idea of a complete experience, but it was not. Many exhibits, including the rhinoceros area, were not visible, and the giant pandas were completely absent; however, we were not informed of this at the time of purchase. The staff was unfamiliar with some of the CityPASS benefits, and we were forced to pay extra for attractions to use a train ride advertised as a "discounted/unlimited" benefit, which turned out to be just a small loop with no real value. Furthermore, the "Wild Explorer" virtual reality theater and other activities did not offer the promised discounts.
Georgia Aquarium: We encountered significant maintenance issues. Key areas like the "Laboratory" were closed, and the main dolphin show, despite being told in another area that it would be about to open, was also closed. We had to move from one area to another to reach the show, only to find it was simply a waiting area with no staff present. We were made to wait for several hours, and later encountered a vendor selling something or other in that area. When we approached him to ask when the show would start, he simply replied that it was canceled "due to rain," an unacceptable excuse for an indoor facility. Later, a worker confirmed that it was indeed canceled, as were areas under repair, such as the crocodile enclosure. Staff repeatedly directed us to shows that had already been canceled, resulting in wasted time and a complete lack of interaction with the animals.
Fernbank Museum: This place seemed more like a private event venue than a museum. On the third level, one area was partially closed for repairs, and the outdoor areas were very limited for children, lacking the advertised interactivity.
World of Coca-Cola: The experience was incredibly basic and lacked the promised depth. The tasting room was limited to only a few variations of "new citrus creations," hardly justifying the cost.
My takeaway for future buyers: The CityPASS Atlanta value proposition is currently not working. You'll find hidden costs (like additional charges at the zoo), constant closures for renovations, and a lack of coordination between your pass and the attraction staff. I invested money and family effort in this, and the return was minimal.
If you're planning a trip, keep in mind that you're likely paying for services that won't be fully operational. As for my family, we won't be. We will return to these attractions, and I strongly recommend that the CityPASS team update their information to reflect what is actually open and available. OUR EXPERIENCE WAS LIMITED. It was a constant struggle to get what we paid for.
Date published: 2026-03-09
Rated 5 out of
5
by
Mouse316 from
Wonderful
Over all is great experience, definitely recommend for first time visitors, if botanical garden can be included will be perfect
Date published: 2026-03-04
Rated 1 out of
5
by
Chelsea920 from
Not worth it.
I bought Atlanta CityPass and we only used two due o the limited time we had in Atlanta and how busy the spaces were. We had to use a general queue for most places, so that made the waiting times over an hour to get into most places, especially the World of Coca Cola. Also, didn’t include admission into everything at the Georgia Aquarium and didn’t give us the option to purchase their separate shows and attractions.
Date published: 2026-02-27
Rated 5 out of
5
by
AnaCaro262 from
Must have for your trip!
All the MUST sees in Atlanta are covered in the CityPASS, and absolutely worth the investment. We had an amazing time and saved a lot of money.
Date published: 2026-02-27
